New Natural/Mulberry Luxury Silk Comforter Duvet Hand-made Twin Queen King Full size Blanket Quilt jacquard Bedding in Filler
Material
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Thehappysmiley (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://thehappysmiley.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Super in quality, checked, inside real silk, size and weight correspond! Recommend!!
Blankets for this store are quality, packed well, as a gift-a bag for a blanket, everything is worthy. I ordered not the first time, the seller is reliable.
very good
Wonderful, touch and finish. Well finished and lovely brocade on the silk filling cover. In addition, it fits perfectly in the duvet covers of 1,40 or 1,50 m beds. I tried it and this one, 4 kg, warm like a natural down comforter of intertime though it seems somewhat lighter (with intense cold, in the early hours it will be necessary to throw another quilt or blanket above). To keep it in summer, taking off the air occupies something less than a down quilt. In addition, the store includes a bag with a very strong effect. Please note that shipping takes (month and a half in my case). Above all, it took time to reach the customs of the European Union and pass them on. I guess they have more precautions with natural tissues and the weight of the article.
It was more than a month, a long departure. Courier delivery. I'll check for tactile but inside the silk. There is a small lock to check
Very nice duvet. Lightweight and visibly silk. Not well distributed, just to do it... Normal after compression and long travel. Very well packaged. Slight smell that should leave by aerating. Duvet certainly very pleasant in the middle season see summer not too hot.
Very happy with your product Thank you RichardD
Weight and appearance correspond to the description. A large dense carrying bag is attached to the blanket. I did not use the blanket, I bought it for the summer season. At a quick inspection like quality, the filler to the touch is silk, gentle, soft.
I am satisfied with koldry, lightweight, well made, for Caly year, for winter cover radze Wiecej charge eg 2-3kg,Przesylka fast. OK
The first order was sent out and did not send anything. The money is back. Six months later I ordered again, and this time everything came. Quality satisfied
This is my fourth or fifth order! As always everything is fine! Thank you. I recommend to everyone!
I ordered 2 blankets. Delivery to Germany only 2 weeks. Blankets are just super! Incredibly airy, light, quality at altitudes of some foreign smells, qualitatively sewn. I'm very pleased, you could even order 2 kilogram, but I think these for the winter are excellent. I advise everyone, an excellent product!
Many thanks to the store! The order came very quickly! The blanket is packed very beautifully and qualitatively! The blanket is sewn perfectly, correspond to the description! A beautiful handbag as a gift. Shop and seller recommend!
Bravo!!! Collapse good quality!
Thank you so much. The goods arrived quickly I am so happy that it is a good product just as you say it. Thank you so much.
отличное одеяло, лёгкое и теплое, спасибо продавцу! Ещё положили большую сумку, наверное для одеяла
Очень красивые и качественные одеяла.Я довольна.Спасибо продавцу.
Доставка dpd до Сочи 50 дней, это ужас, почти месяц пролежала во Владивостоке. Чехол-сумка в чемто испачкана, не оттерлось. одеяло 177*222, брал 180*220.. немного неравномерно наполнено, но не кретично. Цвет сочнее чем на фото у продавца.
Very nice store,fast reply from seller,good product,Recommended!
The blanket is just excellent neatly sewn, there is a slot with a zipper, you can find out the naturalness of silk. Thank you store! Blanket courier delivered to the door of the apartment, I recommend this wonderful blanket!!!