Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
As in the image
Hammock quality, zip locks are good, the fabric is dense. But the smell, it's something! The smell of the dog can't be planted until it's gone. It's a thing for a dog, why smells like that, That even the human nose is impossible to be near!!!!
As it appears in the app.
It's just like the picture and my little dog altiro was quiet there. I work super :)
Corresponds to the description completely. The goods were delivered very quickly!
Super fast delivery, incredibly easy to confirm! We are happy with it!
Very good thing! Large, most importantly, the material is waterproof. There is a smell, but I think it will fade! Quickly delivered, right to the door! Thank you!
Cool thing, roomy, me and the puppy were able to climb Delivery fast, ordered on Monday, on Thursday afternoon brought the courier. There is a smell, but it should fade)
Perfect size is quite wide for two yorki-type puppies
Super! And delivery before time! The size is excellent! Closes all the seat!
Our dog really liked (Estonian Hound)
Broke the zipper as soon as my dog got in the car
Corresponds to the description
The goods were tracked, came very quickly and exactly corresponds to the description. I'm happy with the purchase. The material is dense and waterproof.
perfect!!!
as described. Nothing is missing.
I'm pretty late.
Very good materials as in the pictures Very happy Perfect and fast Transaction
Very fast delivery by courier. Quality Super
The truth is, it's very good, I can premiere it soon with my bitch, great, thanks
Shipping is usually goods is not bad
The order came in 10 days, the parcel brought the courier! All promptly))) good quality goods
The picture fully corresponds. Goods quality, locks work. Cloth is dense waterproof. But there's one thing. I made an order, the store confirmed in a minute. And after half an hour I did the cancellation, because. I chose another chair in another store. That's it. No answer, no greetings. And the next day at noon, the seller writes that the cancellation did not see, apologies, order shipped at 8 am. Although Ali canceled immediately. I did not fight, but I do not like such things. The star did not remove, because. The quality was not affected. Conclusions made.))
It's come very fast. The very nice color. Maybe something bigger than I thought. My dog weighs about 18 kg and it's plenty, but it'll make it more comfortable. We haven't released it yet, I hope q is tough.
Very good capacitor box for dog. My pieseł weighs 9 kg and no problem in it położy and has plenty of space.